Shoebox Help Center

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Update your email address

It's very important to keep your email address up to date in Shoebox. Due to account security issues, we cannot change email addresses based on email requests.

To change your email on iPhone and iPad: 

  1. Open your Shoebox app. 
  2. Tap "Profile (Me)" and select "Settings". 
  3. Tap "Account". 
  4. Tap “Email”. 
  5. Type in your email address. 
  6. Enter your current password and tap "Save".
To change your email address on Android:
 
  1. Open your Shoebox app and select Settings. 
  2. Tap "Edit Account Information". 
  3. Type in your email address. Enter your current password and tap "Save".
To change your email address on Web, Mac or Windows:
 
  1. Open your Shoebox app
  2. Click on "Settings".
  3. Type in your email address.
  4. Enter your current password then click on "Save Account Settings". 
Keywords: Email, Update, Change Email Address