Shoebox Help Center


I'd like to cancel my Shoebox Pro subscription.

Canceling your subscription to Shoebox Pro will mean your collection will continue to be maintained as part of Shoebox's Free Plan. We will not delete your photos or videos.

If you subscribed with Credit Card, to cancel your subscription to Pro: 

  1. Sign in to the desktop app or web app from a computer.
  2. Select "Settings". 
  3. Select “Subscription”- from there you will be able to select “Cancel Subscription”. 

If you subscribed directly through Apple via iTunes:

Click this link and follow the instructions from Apple to manage or cancel your subscription.

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